Does someone need help now? 
Call Lifeline on 13 11 14 for 24-hour counselling support or 000 in an emergency.


SuperFriend is a nationwide health promotion foundation that helps ‘all profit to member’ superannuation funds to promote and support improved mental health and wellbeing for their members, through the workplace. Created by the Industry Funds Forum, SuperFriend works with partnering superannuation funds, group life insurers and the mental health sector to facilitate targeted workplace mental health and wellbeing initiatives.

SuperFriend’s work focuses on the development, promotion and facilitation of information, resources, and programs about mental health and wellbeing. By improving people’s understanding of mental health and wellbeing, SuperFriend seeks to influence and foster mentally healthy, supportive work environments where people flourish and thrive.

SuperSPAN (SuperFriend Suicide Prevention Assistance Network) is a pilot program developed by SuperFriend aimed at preventing suicide in rural areas by upskilling and empowering Client Relationship Managers, Regional Managers and Financial Planners from SuperFriend’s Partner Funds to support those at risk of, or affected by, suicide – particularly people in financial distress.

The pilot was a two-day seminar in Port Macquarie which trained participants to: understand the impact of rural adversity on mental health, recognise when someone may be at risk of suicide, engage with and support them to seek assistance, and communicate empathetically and effectively with those bereaved following a suicide.

Please click the play button to watch video from SuperFriend’s SuperSPAN Pilot Program

Support Services and Numbers

If a life is in danger, please call 000.

For all other calls including suicide support and mental health counselling and advice, contact any of these services which will triage your call.

Crisis Support Services


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Anyone experiencing a personal crisis or thinking about suicide

Available 24/7

Online counselling available at set times – see website for details

13 11 14


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Anyone aged 15+ years who is suicidal, caring for someone who is suicidal, bereaved by suicide, or a health professional supporting a suicidal individual

Available 24/7

Access up to 6 x 1 hour telephone counselling sessions

Online counselling available at set times – see website for details

1300 659 467


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Young people aged 5-25 years

Available 24/7

Web & email counselling

1800 77 1800


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Men, all ages

Online & video counselling at set times – see website for details

Access up to 6 x 1 hour telephone counselling sessions. 

Services also available in Arabic

1300 78 99 78

State-based Support Numbers

Australian Capital Territory

Mental Health Triage Service 

1800 629 354

New South Wales

Mental Health Line 

1800 011 511

Northern Territory

Top End Mental Health Service 

08 8999 4988



13 43 25 84

South Australia

Mental Health Assessment and Crisis Intervention Service 

13 14 65


Mental Health Services Helpline 

1800 332 388


Suicide Help Line 

1300 651 251

Western Australia

Mental Health Emergency Response Line 

1800 676 822

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